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1. Introduction Welcome to mposviptravels.com (hereinafter the “Website”). The Website is owned and operated by [COMPANY LEGAL NAME], headquartered at [COMPANY ADDRESS], VAT Number [VAT NUMBER] / Tax Office [TAX OFFICE] (hereinafter the “Company”, “we”, “us”, “our”). The use of the Website and our services is subject to these Terms of Use. By using the website or making a booking, you unconditionally agree to these terms.
2. Provided Services The Company offers premium services in Greece, which include (but are not limited to):
- VIP Transfers (Limousine, Van, Minibus, etc.)
- Security Services (Bodyguards, Escort Security)
- Villa Rentals
- Yacht and Helicopter Charters
- Concierge Services
3. Bookings and Payment Process 3.1. To complete a booking via the platform, the customer is required to provide accurate personal and travel details. 3.2. A booking is considered final only after written confirmation from the Company and, where required, the payment of a deposit or the total amount. 3.3. The prices listed include applicable taxes unless explicitly stated otherwise.
4. Cancellations and Refund Policy 4.1. The customer reserves the right to cancel their booking. The amount of any retention or refund depends on the time of cancellation and the type of service (e.g., transfer vs. villa rental). 4.2. In the event of a customer No-Show at the agreed time and place, the Company reserves the right to charge the full amount of the service, without the right to a refund. (It is recommended to add exact timeframes here, e.g., “Cancellation 48 hours prior = Full Refund”)
5. User Obligations and Conduct Passengers and clients must behave in a decent manner and follow the instructions of the drivers, crew, and security personnel. Smoking inside closed vehicles and the transport of illegal substances are strictly prohibited. The Company reserves the right to immediately terminate the provision of services, without compensation, in the event of inappropriate, dangerous, or illegal behavior by the client.
6. Limitation of Liability The Company bears no responsibility for delays or cancellations due to Force Majeure events (e.g., extreme weather conditions, strikes, port/airport closures, unexpected traffic incidents). Furthermore, the Company makes every effort for the proper operation of the Website; however, it does not guarantee its uninterrupted or error-free operation.
7. Intellectual Property All content on the Website (logos, texts, photographs, graphics, etc.) is the intellectual property of the Company and is protected by Greek and international law. Any copying, reproduction, or exploitation of this content without prior written permission is strictly prohibited.
8. Applicable Law and Jurisdiction These Terms of Use are governed by Greek Law. For any dispute that may arise from the use of the Website or the provided services, the Courts of [Athens / or your headquarters location] shall have exclusive jurisdiction.